Return & Refund Policy
At ZaHood, customer satisfaction is important to us.
If your item arrives damaged, defective, or incorrect, please contact us within 14 days of delivery.
To request a refund or replacement, email support@zahood.com with:
- Your order number
- Photos of the item
- A description of the issue
Refunds are processed back to the original payment method once approved.
Please note:
- Items must not be intentionally damaged or heavily used.
- Shipping fees are non-refundable unless the error was caused by us.